Shipping got2haveIT always aims to have all orders leave our warehouse as fast as possible. Please let us know if you have urgent requirements or additional shipping instructions. Shipping rates are calculated at the time of checkout before making payment. Prices are based on weight and dimension of the boxes. We can ship via 3rd party courier. Please note a $5 packing and handling fee will apply and got2haveIT will not be held responsible for any loss or damage incurred while shipping with a third party courier. Due to the size of our country, additional shipping may be applicable for remote or regional areas, got2haveIT will always contact you before processing your order if the shipping charge is found to be incorrect. As only Australia Post can deliver to PO Box addresses, additional charges may be incurred for such deliveries. Larger item (eg cases) usually cannot be delivered to PO Boxes. Please contact us for other options. Compatibility Compatibility between all hardware or software products can not be guaranteed. It is the purchaser's responsibility to ensure compatibility by researching before making their purchase. Privacy Your privacy is important to us. got2haveit will only use your supplied details to process and ship your order. Credit card details are not stored, these are destroyed as soon as your order has been processed. Insurance All orders are covered by insurance at NO ADDITIONAL charge. So in the unlikely event that your order is lost or damaged in transit your order is covered. Please notify us within 24 hours of receiving a damaged item. Payment Methods We accept Visacard, Mastercard, Australia Post Money Order and Direct Deposit for payment. There is NO credit card surcharge applicable. Limitation Of Liabilities Under no circumstances will got2haveIT be liable for any direct, indirect, incidental, consequential, or other damages resulting from any product purchased from got2haveIT in excess of the value of the item purchased, including, without limitation, any lost profits, business interruption, or loss of programs or information. Warranty All products carry a minimum manufacturer warranty of 12 months unless specified otherwise. If you have any difficulties with a product purchased, please contact us to arrange testing and replacement. All warranties are strictly return-to-base, return postage will be payable for goods to be sent back once repaired or replaced. Computer parts are meant to be professionally installed. Improper installation is NOT covered under warranty. Please seek professional assistance if required, to avoid paying any unnecessary cost for replacement. Accuracy While we do our best to always ensure got2haveIT.com.au is accurate and error free, manufacturer specifications and design can be subject to change. Prices subject to change without notice. The product images used on our website are for illustration purposes only and may vary from the product description. Stock allocation Stock cannot be allocated until payment has been received. Errors in Shipping If goods received are not as per ordered or items appear missing, please inform got2haveIT within 24 hours of receiving your delivery. Do not open any packaging or use the goods as it will be deemed an acceptance of goods and they will not be accepted for return. Price Protection / Price Matching got2haveIT unfortunately cannot offer price protection once an order has shipped. The price of computer parts can fluctuate greatly from one day to the next. While we cannot guarantee price matching, we will certainly do our best. Please contact us if you feel a price is out of touch.